Student Health Services Case Manager (501071)

Cal State University (CSU) Long Beach
June 10, 2021
Long Beach, CA
Job Type


Job Summary
The case manager works to address the needs of students who struggle in such areas as psychological health, physical health, crime victimization (sexual assault, domestic violence, stalking, etc), relationship issues, economic concerns, and social adjustment through a variety of interventions, referrals, and follow up services.
Key Responsibilities
Acts as the Student Health Services (SHS) behavioral health program team leader and assesses criteria for behavioral health services. Mental health liaison for all SHS departments. Ensures the behavioral health program meets and exceeds AAAHC accreditation standards. Assesses students' need for psychiatry and psychological services. Arranges behavioral health referrals within an appropriate time frame and assists with referral appointments. Coordinates follow-up case planning for students returning from mental health related hospitalizations and students referred to community resources. Establishes working linkages of services with a variety of community agencies providing behavioral health services, health care, social services. Provides crisis intervention for students with immediate definable needs such as shelter, food, financial, transportation, or legal. This position serves as a Campus Security Authority under the Clery Act and Executive Order 1107. Incumbent is required to promptly report allegations of Clery qualifying crimes that occur within a campus' Clery geography.
Knowledge Skills and Abilities

  • Knowledge of mental health services required.
  • Working knowledge of eating disorders/disordered eating concerns preferred.
  • Working knowledge of gender affirming care services and needs preferred.
  • Working knowledge of sexual assault counseling and/or crisis intervention preferred.
  • Oral communication skills to communicate diplomatically and effectively with co-workers, staff and departmental staff.
  • Ability to work as part of a team through close collaboration with colleagues and coordinate with others.
  • Ability to prepare and lead group discussions and deliver informational talks.
  • Ability to effectively and sensitively interact in a culturally and ethnically diverse university community.
  • Knowledge in research methodology and data analysis.
  • Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience
Equivalent to a Bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and four years of related experience required.

MSW or LCSW preferred; will consider other licensed mental health professionals.
Student Health Services
The targeted salary may be set as high as $7,062 per month based on experience. The salary range for this classification is $5,351 to $7,633 per month.
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
Full-time temporary position to June 30, 2022 with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
Additional Information
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer.

To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101.

Closing Date/Time: June 29, 2021

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