Medical Insurance Associate (CS25-205)

Positio Title: Medical Insurance Associate (CS25-205)

Location: Alton, IL

Division: Dental Med, School of

Apply Before: 00694

Department: Dental Med, School of

FLSA: Non-Exempt

Description: Description

Are you a detail-oriented problem solver with a passion for dental care? We are seeking a dedicated and professional Medical Insurance Associate to join our team. In this role, you will work under the guidance of our Accounting Associate to analyze dental treatment data and interpret complex codes.

What you'll be doing:
Interpreting dental procedures and codes with precision, ensuring accurate billing and claims processing.Analyzing patient balances, clearly explaining account details, and assisting patients in understanding their financial obligations.Accepting payments and updating patient records with accuracy and efficiency.Navigating insurance reimbursement policies and coordinating benefits across commercial insurance carriers and Medicaid.Investigating discrepancies in patient accounts and taking the necessary steps to resolve any issues.
If you enjoy working with numbers, have a strong understanding of complex systems, and are committed to providing exceptional customer service, this is the ideal opportunity for you. Join a team that values accuracy, professionalism, and a positive work environment!

Minimum Acceptable Qualifications

1. Any one or combination totaling one (1) year (12 months) from the categories below:

A. College coursework in a health-related field, business administration/management, human resource management, or closely related fields as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months)Associate's degree (60 semester hours) equals eighteen months (18 months)
B. Work experience in a healthcare environment working with medical claims, denials, rejections, referrals, and prior authorizations.

The Ideal Candidate Will Have:
Knowledge of principles and processes for providing customer and personal servicesAbility to evaluate information to determine compliance with standards, laws, and regulationsAbility to apply individual judgment to assess if events or processes comply with laws, regulations, or standardsWillingness to take on responsibilities and challenges, and be adaptable and flexible when neededBasic understanding of medical or insurance billing and medical terminologyProficiency in using computers and computer systemsKnowledge of the English language, including meaning, spelling, composition rules, and grammarDependability, attention to detail, integrity, stress tolerance, self-control, and a concern for others
What We Offer:
Monday-Friday 8:00-4:30 (37.5 Hours Per Week)

SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:
Medical, dental, and vision insuranceUniversity tuition waivers (full-time receive 100% waiver of tuition)Life insuranceSURS retirement planSupplemental retirement savings plansPaid vacation and sick leave accrualGenerous holiday schedule/paid holidaysWorkLife programsEmployee Assistance Program (mental health and wellness)Employee discounts (local and national retailers)Flexible Spending Account Program

Supplemental Information

Civil Service Information: Civil Service Application - FAQs

Application Instructions: How to Apply - Step by Step

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, candidates must be a current Illinois resident.

Classification: State Universities Civil Service System Classification Number: 4582 - SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx .

Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.

Pre-Employment Screening: External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required.

Work Authorization Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.

Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at:

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran's status.

We value your interest and look forward to reviewing your application. For questions or more information, please email .

Benefits: SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including: Medical, dental, and vision insurance; University tuition waivers (full-time receive 100% waiver of tuition) Life insurance; SURS retirement plan; Supplemental retirement savings plans; Paid vacation and sick leave accrual; Generous holiday schedule/paid holidays; WorkLife programs; Employee Assistance Program (mental health and wellness); Employee discounts (local and national retailers); Flexible Spending Account Program;
For more about our benefits and employee services, visit: https://www.siue.edu/human-resources/benefits

Opening Date: 03/12/2025

Closing Date: 4/9/2025 11:59 PM Central

Address: 1040 Rendleman Hall
Edwardsville, Illinois, 62026

Website: https://www.siue.edu/

Equal employment opportunity, including veterans and individuals with disabilities.

PI265490449