Legacy Health
Clinic Services Specialist 2 - Medical Receptionist
Equal Opportunity Employer/Vet/Disabled
US-OR-PORTLAND
Job ID: 25-42665
Type: Part Time - Benefitted
Randall Children's Hospital at Legacy Emanuel
Overview
Join Our Team as a Clinic Services Specialist!
(Clinic receptionist / Patient Access Specialist)
Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression - making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day.
What You will Do - As a Clinic Services Specialist, you will be at the heart of our daily operations. Your responsibilities will include:
Scheduling patient appointments with accuracy and careVerifying insurance and handling patient registrationManaging co-pay collections and balancing daily/weekly depositsSupporting front-office operations and serving as a resource for colleaguesAssisting with limited coding and charge entry as needed
Is This the Right Role for You? We are looking for individuals who:
Thrive in a demanding environmentPossess strong communication and problem-solving skillsSelf-directed and take initiative to support both patients and colleaguesHave a passion for healthcare and a commitment to patient-centered service
What You Need to Succeed
Responsibilities
Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry.
Qualifications
Education
High School diploma or equivalent required.
Experience:
A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred:AdmittingMedical Records/Health InformationApplicable clerical support experienceFamiliarity with Medical Terminology
Skills:
Communications skills.Keyboard skills and ability to navigate electronic systems applicable to job functions.
Equal employment opportunity, including veterans and individuals with disabilities.
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