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Clinical Informatics Specialist
US-OR-Portland
Job ID: 2025-33725 Type: Regular Full-Time # of Openings: 1 Category: Information Systems Portland, OR (Downtown)
Overview
The Clinical Informatics Specialist (CIS) supports the mission of CID by practicing and assisting in clinical information system implementation, maintenance and support, including all phases of the system development life cycle: analysis, design, development, testing, training/end user support, go-live, and transition to maintenance. The CIS utilizes inter-team and inter-departmental coordination, communication and collaboration to accomplish goals. The CIS participates and assists in EHR governance structure and process. This position supports CID in providing informatics support to OHSU partner, affiliate, and community connect organizations.
Change Management, Operational Support and Implementation Leads change management efforts (currently defined as work less than 100 hours of effort) for department level initiatives, new department work, new departmental workflows and new non-enterprise modules where the primary customer or stakeholder is the clinician and the EHR is the primary means to meet the project deliverables with assistance Informatics Leadership as neededDemonstrates understanding of how and why governance is used in work assignmentsWith little to no supervision, engages with the governance structure as it pertains to assigned workDemonstrates understanding and adherence to change management processesDemonstrates understanding and adherence to ticket prioritization and approval processLeads user group efforts as assigned Partners with provider informaticists as appropriate Applies industry standard change, project management and ITIL principles Utilizes department/division change and project standards and methodologyCreates customer communication for system enhancements and fixes in partnership with Epic CommsIndependently creates project plans for routine changes and utilizes these plans to manage the work and meet deadlinesIndependently analyzes current state and maps future state Coordinates and develops training plans and user documentation for department level changesSupports go-live activities and mentors colleagues for knowledge transferAssess risk and plans mitigation, and includes these in project plansDemonstrates a knowledge of the business processes, policy and operations of the departments supported by developing software and system configurations based on analysis of user requirements within time frames given; promotes enhancements or modifications to benefit user functionsDemonstrates and applies knowledge of process and system design techniques by translating and documenting business requirements into technical designs for changesCompletes all activities that analyze current state and completes current state process flow diagramsIdentifies gaps and creates future state design recommendations for department level changes and ensures that gaps from current state are resolved; completes future state process flow diagramsAssists with hardware assessments as it pertains to clinical use Demonstrates knowledge related to hardware, software and technical components in the application of systems and software and implications of recommended solutions on operations Demonstrates ability to design solutions based on the integration of operations and technologyIncorporates understanding of clinical business operations into the role of liaison between the clinical customer and ITG Creates tasks, work estimates and recommends assignment of resources to tasks associated with changesMay support efficiency and/or Sprint efforts as needed for subject matter expertise Responsibilities
Education:
Master's degree in an IT related field, business, informatics, a clinical field or equivalent and 2 years' work related experience in the information technology field supporting electronic health records or a combination of clinical healthcare environments;OR
Bachelor's degree in an IT related field, business, informatics, a clinical field or equivalent and 5 years' work related in the information technology field supporting electronic health records or a combination of clinical healthcare environments;OR
Associate's degree in an IT related field, business, informatics, a clinical field or equivalent and 7 years' work related experience in the information technology field supporting electronic health records or a combination of clinical healthcare environments;OR
8 years' work related experience in the information technology field supporting electronic health records or a combination of clinical healthcare environments;OR
Equivalent combination of education and experience where one year of experience will be substituted for an Associate's degree and two years of experience will be substituted for a Bachelor's degree
Experience: 2 years of experience as an informaticist or informatics specialist or equivalent or 5 years of experience the information technology field supporting electronic health records, specifically clinicians, clinical healthcare experience or combination of the above Job Related Knowledge, Skills, and Abilities: Knowledge of gathering and translating business requirements into system specificationsKnowledge of project management principlesKnowledge of process and system design techniquesDemonstrated organizational and analytical skillDemonstrated ability to gather, organize and present dataDemonstrated attention to detail with a proven track record of highly accurate outputDemonstrated problem and issue resolution skillsWritten and oral communication skills, including the ability to present and speak to small, medium and large sized groupsProven ability to multitask and accomplish tasks in a timely fashion to set prioritiesDemonstrated knowledge of principles and processes for providing customer and personal services; this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionEstablished time management skills; ability to work in a highly autonomous role by demonstrating self-motivation and creativity in design approachDemonstrated critical thinking skills; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problemsProblem Solving; identifying complex problems and reviewing related information to develop and evaluate options and implement solutions Equal employment opportunity, including veterans and individuals with disabilities.
