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Inpatient Phlebotomist
US-OR-Portland
Job ID: 2025-33791 Type: Regular Part-Time # of Openings: 1 Category: Laboratory Portland, OR (Marquam Hill)
Overview
Inpatient Speciment Collection and Processing Collects SCHEDULED, ROUTINE, COLLECT NOW, AND TIMED DRAW specimens from inpatients using approved specimen collection methods. This includes following the policies and procedures as found in the Phlebotomy Procedure Manual on the MCN Policy site.Performs venipuncture using approved procedures on adult and pediatric patients on inpatient units.Assists coworkers as needed.Correctly identifies patients using two patient identifiers, scans barcoded inpatient ID Band, and labels tubes by the bedside.Greets patients and interacts in a professional, courteous manner.Collects on-demand and timed specimens from inpatients as directed.Collects scheduled draws at due time or earlier.Reviews Rover for Taken draws and triages urgent draws .Documents collections, cancellations, notes, and moved draws.Correctly executes downtime procedure for equipment and Epic failure.Ensures timely transportation to lab of all collected specimens. Clerical and Customer Service Functions Answers Vocera messages and calls, aids with clarifying orders, notifying clinics or inpatient floors of specimen problems, etc.Communicates clearly and accurately with staff and patientsDoes whatever is reasonable to meet the needs of the customers.Demonstrates high level customer service to both internal and external customers through timely responsiveness to customer needs, including ensuring client satisfaction through friendly professional communication, appropriate greeting, excellent telephone skills, timely handling of specimens and paperwork, and thorough problem- solving.Interacts with all other professional staff in a courteous and helpful manner. Other Duties as assigned
Responsibilities
High school diploma or equivalent and completion of phlebotomy training program including significant time spent in a clinical rotation or 3 months of recent (within the last 12 months) phlebotomy experience in a clinical laboratory. Certification as ASCP (PBT), NHA (CPT), RPT (AMT) or equivalent required, or must be completed in the first year of employment. OR One year of college level psychology, communications, or science course work plus 1 year of dedicated phlebotomy experience/training in a clinical laboratory. Certification as ASCP (PBT), NHA (CPT), RPT (AMT) or equivalent required, or must be completed in the first year of employment. Job Related Knowledge, Skills, and Abilities (Competencies): Strong customer service skills.Ability to interact with a variety of clients including doctors, nurses, laboratory staff and patients, and maintain a customer service focus at all times. Ability to initiate procedures and policies to improve work flow and work accuracy in Phlebotomy. Ability to follow written and verbal instructions accurately. Effective verbal and written communication skills. Skills in dealing with high volume fast paced environment, with sometimes difficult public contact. Ability to work independently within established guidelines, to communicate and work effectively within a group. Qualifications
Phlebotomy skills and knowledge Experience with a Laboratory Information System and Hospital Information System. Phlebotomy skills including inpatient and/or ambulatory pediatric and/or adult patient populations Equal employment opportunity, including veterans and individuals with disabilities.
