Assistant Director of Behavioral Health ApprenticeshipFramingham, MA, United States Assistant Director of Behavioral Health Apprenticeship
Department: Enrollment Management
Location: Framingham
MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region's economic development.
Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.
Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.
Position Summary:
The ideal candidate will join a vibrant and inclusiveeducational community, and have a desire and ability to work with a diversepopulation. This college-wide positionwill report to the Director of Apprenticeship Pathways, supporting currentapprenticeship pathways. This is a full-time administrator role with theexpectation to travel around the region to different work sites and haveregular hours in the evenings and weekends.
The AssistantDirector will focus on the development, growth, and maintenance ofapprenticeship programs. This includes but is not limited to onboarding forapprentices, liaison with college partners like Academic Affairs, FinancialAid, Student Accounts, and Advising. This position will be one of two primaryleaders responsible for implementing and scaling apprenticeships with ourdiverse business partners. The Assistant Director will work to understandprocesses and policies as carry out assessment/data analysis. The Assistant Director will also need tounderstand the policy and procedures for registered apprenticeships, accordingto the Commonwealth of Massachusetts Division of Apprenticeship Standards.
Key Responsibilities and Duties:
Program Development and Coordination(Program Management and Coordination):
Educate employers about the apprenticeship pathway for training and recruitment in collaboration with the Director; Foster and sustain collaborative relationships with industry partners through monthly meetings to support current and future cohorts; Prepare and facilitate preceptor trainings for industry partners each semester; Liaison with college partners, industry partners, and community partners to support participation through successful completion of apprenticeship programs. Examples include but are not limited to faculty meetings, Admissions and Outreach, Advising, Financial Aid, Cashiers, monthly meetings with employer partners, and collaboration with county Workforce offices; Create, update, and maintain apprenticeship playbook for internal MassBay processes and policies; establishing processes and workflow documents to ensure effective day-to-day management of programs; Support the Director with implementation, tracking, and reimbursement of grant funds, when available; Provide timely resolutions to issues and concerns from employers, MassBay Community College departments, Workforce, students, and other stakeholders both internally and externally; Support Director of Healthcare Apprenticeships at employer/industry partner meetings; Develop, grow, and maintain relationships with apprentices, employers, faculty, staff, the MassBay community, and our non-MassBay partners;
Enrollment Management and Navigation:
Responsible for each student in each apprenticeship cohort; navigating through application, onboarding, registration, payment, and completion; Work with our Data Specialist to ensure the necessary documents and records regarding payments, student evaluations, course information, and U.S. Department of Labor/State Apprenticeship Agency records; Develop student success plan, including but not limited to problem-solving procedures, orientation, and mentorship with apprentices to help overcome barriers to their education;
Evaluation/DataAnalysis/Sponsorship:
Ensure all data is properly submitted to the Data Specialist; Evaluate the cohort completion data and work with the Data Specialist to create reporting;
Communications, Marketing,and Outreach:
Support Director in creating marketing outreach documents; Work collaboratively with the various MassBay Community College departments, community partners, and industry partners for marketing outreach; Collaborate with partners across the community to support enrollment in apprenticeships; Develop and implement Information Sessions, recordings, and other sessions that help promote pathways to prospective apprentices; Communicate with apprentices, MassBay staff and employers via email, phone, and in-person; Provide timely and effective assistance to apprentices, college staff, and employers; Assist the Director with the development of public relations and communication strategies to support program goals and increase community awareness; Participate in community events throughout the region that may occur in the evenings or on the weekends;
Support and Participation in ApprenticeshipInitiatives:
Sharing best practices around apprenticeships with community partners and national organizations.
Commitment toEquity:
Support MassBay's commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College's strategic initiatives dedicated to closing the equity gap related to student outcomes; Support MassBay's commitment to being anti-racist; embracing a community free of bias and inequality; Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion; Engage with the Office of Diversity on issues related to underserved student success; Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; and Engage in conversations with colleagues and students regarding best practices within the discipline or programmatic related to equity and inclusion.
This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.
All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.
Required Qualifications:
Bachelor's Degree with three (3) years of relevant work experience; Proficient with Microsoft Office Suite: Word, Outlook, PowerPoint and Excel; Excellent attention to detail and follow-through; Superior analytical, organizational, and communications skills; Ability to listen and express ideas and thoughts effectively; Ability to work effectively with a diverse population of faculty, staff, students, board members, and other external and internal stakeholders; Demonstrated ability to solve problems creatively in a fast-paced environment.
Preferred Qualifications:
Sensitivity and commitment to the goals of Affirmative Action and workforce diversity; Experience working in a diverse environment; Demonstrated commitment to working with underserved students; Experience with higher education non-profit organizations; Demonstrated Experience with Program Coordination;Experience with employer relations, project management skills;Possess documentation skills, and attention to detail;Computer proficiency including Microsoft suite, TEAMS and Zoom, spreadsheets, databases, presentations, and data tracking software;Experience utilizing a CRM;Ability to function with minimal supervision with attention to details and deadlines including the ability to work a flexible schedule; Passion for relationship-building; Knowledge of apprenticeships; Knowledge of MassBay and its culture. Additional Information:
As a Massachusetts State Employee, youare offered an outstanding suite of benefits adding value to your salary.
Array of choices for health insurance plans to meet individual/ family needs Affordable Dental Insurance and vision discount program 12 paid State/ Federal holidays Generous sick, vacation, and personal time Flexible Spending Plans to reduce your taxable income Low-cost basic and optional life insurance Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b). Tuition Benefits for employees and dependents at state colleges and universities Free Employee Assistance Program (EAP) Eligibility towards Public Service Loan Forgiveness (PSLF) Free gym and parking on campus
Need more info: https://www.massbay.edu/employment/benefits
Position Type: Non Unit Professional
Application Deadline: April 13, 2025, or thereafter until filled.
To Apply: Please include a letter of interest and resume with your online application.
Staff
Hiring is subject to state appropriation funding.
Final candidates are required to provide sealed transcripts and/or certifications.
Hiring is contingent upon a successful CORI clearance.
Massachusetts Bay Community College isan affirmative action/equal opportunity employer and does not discriminate onthe basis of race, color, national origin, ethnicity, sex, disability,religion, age, veteran status, genetic information, pregnancy or relatedconditions, gender identity, sex characteristics, sex stereotypes or sexualorientation in its programs and activities as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil RightsAct of 1964, and other applicable statutes and college policies. The Collegeprohibits Sex-Based Harassment. Inquiries or complaints concerningdiscrimination, harassment, or retaliation shall be referred to the College'sAffirmative Action Officer and/or Title IX Coordinator (Lisa MacDonald, (781) 239-3147), the Massachusetts Commission Against Discrimination, the EqualEmployment Opportunities Commission or the United States Department ofEducation's Office for Civil Rights.
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