Position Title: MEDICAL RECEPTIONIST--UROLOGY
Requisition Number: MEDIC002925
Location: Bowling Green, KY 42101, USA
Job Category: Urology
Position Type: Full-Time
description: Job Details
Description
1. Schedules and relays information to patients for laboratory tests, medical examinations, and consultations.
2. Obtains procedural pre-certifications, medication pre-authorizations, referrals as required by patients' health care insurers.
3. Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
4. May assist in patient and family education by providing educational material and general health information to patients and family members.
5. Answers telephone, screens callers, relays messages, and at times may room patients if necessary.
6. Maintains calendar and schedules return appointments.
7. Electronic access to e-mail, E.H.R., calendars, and other basic office support software.
8. Uses automated systems to access, enter, and edit patient information.
9. Other duties as assigned/necessary
AS EXPECTED WITH ALL HEALTHCARE POSITIONS, MUST ADHERE TO HIPAA/OSHA/BLOODBORNE PATHOGEN REGULATIONS AND MAINTAIN ASSOCIATED WORKPLACE TRAININGS
Qualifications
Skills
RequiredTime-ManagementAdvanced
Telephone EtiquetteAdvanced
Teamwork AbilityAdvanced
SchedulingAdvanced
Reliable TransportationAdvanced
OrganizationalAdvanced
Oral CommunicationAdvanced
Multi-TaskingAdvanced
Medical OfficeAdvanced
InterpersonalAdvanced
Electronic Medical RecordSome Knowledge
DocumentationAdvanced
Customer ServiceAdvanced
ComputerAdvanced
Attention to DetailAdvanced
AccuracyAdvanced
Behaviors
RequiredTeam Player:Works well as a member of a group
Loyal:Shows firm and constant support to a cause
Enthusiastic:Shows intense and eager enjoyment and interest
Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well
Dedicated:Devoted to a task or purpose with loyalty or integrity
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Motivations
RequiredSelf-Starter:Inspired to perform without outside help
Ability to Make an Impact:Inspired to perform well by the ability to contribute to the success of a project or the organization
PreferredGoal Completion:Inspired to perform well by the completion of tasks
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Education
Required
High School or Equivalent or better.
Preferred
Some college or better.
Technical/other training or better.
Experience
PreferredRegistered or Certified Medical Assistant (Preferred)
Previous medical office experience highly preferred.
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Equal employment opportunity, including veterans and individuals with disabilities.
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