Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or .
PAS Specialist
US-OR-Portland
Job ID: 2025-33991 Type: Regular Full-Time # of Openings: 1 Category: Hospital/Clinic Support Portland, OR (Marquam Hill)
Overview
Provides high quality customer service to both external customers (patients and families, referring providers and insurance carriers) and internal customers (OHSU and DCH providers, staff and employees) that meets or exceeds the service standards of the health care industry and OHSU/DCH. This duty includes prompt and professional communication efforts, exemplary phone etiquette, flexible coverage of internal service needs and a continuous, seamless, follow through.Answer incoming phone calls on the clinic scheduling line Processing in-basket message and work queue requestsChecking in and scheduling patients at the front deskMakes outgoing phone calls to schedule patient appointments Processing faxesOther Duties as assigned Responsibilities
Six months of work experience in a medical office setting, including high volume direct patient contact OR One year of work experience in a high volume direct public contact position.Note: Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience. Knowledge and Skills Required: Basic computer keyboarding skills including typing of 30 - 45 wpm. Qualifications
High School DiplomaExperience with high phone call volumes Experience working large referral and in-basket work queues.Skills communicating and working with large specialized provider teams.
Equal employment opportunity, including veterans and individuals with disabilities.
