Position Title:Medical Records Clerk BOC - OP Owensboro Clinic
Location: Owensboro, KY
Description:
Ensures smooth operation of the clinic's administrative functions, including client intake, scheduling, and general office support with an emphasis on exceptional customer service in a compassionate and professional manner.
Essential Functions:
Oversee day-to-day administrative tasks, ensuring the clinic operates efficientlyManage patient intake process, including verifying insurance, completing necessary forms, and entering patient data into the electronic health record systemCoordinate patient appointments and manage scheduling to ensure optimal workflow and minimal wait timesAnswer phones, respond to inquiries, and direct calls to appropriate staff or cliniciansMaintain a clean and welcoming office environmentGreet clients and visitors in a friendly and professional manner, ensuring they feel comfortable and informedProvide general information to clients regarding clinic policies, services, and resourcesEnsure that patient confidentiality is always maintained per HIPAA guidelinesSupport management with clerical tasks such as filing, photocopying, and data entryAssist with special projects and other duties as needed including back-up for other staff.Participation in skill enhancement activities.
Qualifications:
Education and Experience:
High school diploma/GEDFamiliarity with mental health services preferred
Knowledge and Skills:
Good knowledge of general office practice and business EnglishExcellent organizational, multitasking, and time management skillsStrong proficiency in office software (experience with electronic health record systems preferred)Strong customer service skillsAbility to type at the rate of no less than 40 words per minute.Compassionate and empathetic demeanor, with a commitment to maintaining a positive, respectful, and professional atmosphere.
Position Type: Full Time
Travel Percentage: None
Education Level:High School/GED
Job Shift: Day
Equal employment opportunity, including veterans and individuals with disabilities.
PI273180979
